Luxilon offers returns on most items within 30 days of receipt of shipment. Please note that custom product orders are final and cannot be returned. Please follow these additional guidelines when making a return to Luxilon.com:
- Item must be in new condition. Clothing must be unworn.
- Item must be returned with all original packaging and accessories (includes box or plastic poly bag).
- No receipt is necessary to process your return.
- The online return form will ask for your order number. You can find your order number in the order confirmation email, or by logging into your account.